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World Patient Safety Day

World Patient Safety Day 2019

Tuesday 17 September was the first ever World Patient Safety Day, organised by the World Health Organisation (WHO).

Carolyn Fowler, Executive Director of Nursing and Quality at NCH&C said: “NCH&C proudly supports World Patient Safety Day and have been actively promoting our commitment to making healthcare safer. Patient safety is at the forefront of what we do – in August 2019, 95.9% of our patients received Harm Free Care. We continue to work hard to improve this and are dedicated to creating a culture at NCH&C where Patient Safety is everybody’s business.”

The number of incidents causing harm or otherwise reported by NCH&C and the number of formal complaints we received during 2018/19 were both below the national average for UK NHS community healthcare trusts. Our Friends and Family Test results returned above average positive responses with 98% extremely likely or likely to recommend our services.