We have jobs for brilliant people
We are recruiting brilliant people - could this be you, or someone you know?
Norfolk communities need excellent health and care professionals. We have a number of vacancies in our Urgent Community Response teams and our Community Virtual Ward teams across the county.
Don’t be fooled by what you think you know about working in the community. It is diverse and fast-paced and far from being sedate. A career in the community is very often dynamic and responsive, and you’re always learning. We need problem solvers, quick thinkers, people who are driven and passionate. You need to be ready for anything, an excellent communicator and team player, and up for a challenge.
Ready to apply? These roles are waiting for you:
Senior Urgent Care Triage Practitioner
Location: Reed House
Closing date: Sunday 08 December
Healthcare Assistant – Urgent Community Response
Location: Wymondham Health Centre
Closing date: Sunday 15 December
Community Assistant Practitioner – Urgent Community Response
Location: Wymondham Health Centre
Closing date: Sunday 15 December
Senior Community Nurse – Urgent Community Response
Location: Wymondham Health Centre
Closing date: Sunday 15 December
Community Nursing Associate – Urgent Community Response
Location: North Norfolk (Fakenham, Aylsham, North Walsham, Wroxham, Brundall)
Closing date: Saturday 11 January 2025
We will have more roles in coming weeks – don’t miss out. Sign up to join our mailing list to hear of the vacancies as soon as they go live by emailing communications@nchc.nhs.uk.
Tell friends and family that may be interested in applying about these roles. The more we share the vacancies, the more people are likely to apply. Remember that we offer Recommend a Friend bonuses for successful recruitment of people that NCH&C staff recommend.
Latest episode of our podcast is LIVE
Listen to NCH&C colleagues talk about improvements to the wheelchair assessment service, Freedom To Speak Up, and Community Health and Care Day.
Episode 4 of our podcast, The Handover, is live.
In this episode we talked to the Wheelchair Assessment Service about the project to reduce waiting times for patients; Nick and Chioma share how they support staff across the organisation via Freedom To Speak Up; and colleagues share why they love working in the community as part of national Community Health and Care Day.
Click here to listen to Episode 4 of The Handover.
The Handover is created with the aim of being a two-way platform for having a conversation with all of our colleagues. If you would like to be on the next episode, please get in touch: communications@nchc.nhs.uk.
Psychological Professions Week 2024
Psychological Professions Week 2024 is here. From 11-15 November 2024, the Psychological Professions Network celebrates the vital contributions and growing potential of psychology professionals across the UK.
As part of the celebrations, NCH&C is thrilled to spotlight an exciting new career path – apprenticeship roles in psychology, offering accessible and practical routes for aspiring psychologists.
At NCH&C, we are fortunate to have a wide range of psychological professionals who bring expertise, compassion, and insight to their work every day. Our teams include clinical and counselling psychologists, educational psychologists, and psychological therapies practitioners, all contributing across different services and specialties. This diversity allows us to serve our communities with a depth and breadth of care that reflects our commitment to mental health and wellbeing.
This year marks an incredible milestone at NCH&C with our first-ever Clinical Associate Psychologists (CAPs) in children’s services, Ismay Inkson and Lucy Tyson. They have been working in their roles, developing specialised skills and reaching the completion of their qualifications. Their journey highlights the apprenticeship route as an invaluable path for future psychologists – providing hands-on experience while pursuing an (Master of Science) MSc in a fully funded role.
Traditionally, careers in psychology have required extensive education and experience, sometimes creating barriers for those passionate about the field but limited by resources. The apprenticeship pathway changes that. Through a combination of on-the-job training, support from experienced teams, and a fully funded master’s degree, apprentices gain a unique and thorough understanding of the profession.
Ismay Inkson, based at NCH and working with Starfish Plus in Sprowston, shared her excitement:
“For me, the apprenticeship route into psychology has been a brilliant step. I’ve known for a long time that I want to spend my career working in learning disability and autism services. The apprenticeship has enabled me to further develop my depth of experience and skills in this area while being paid to study for a master’s level qualification in children and young people’s psychology.”
Ismay’s experience reflects the support and encouragement of her team as she navigates the programme, balancing work, studies, and her family.
Lucy Tyson, also based at NCH, echoed this enthusiasm, noting the unique advantages of the apprenticeship model:
“I’ve always known I wanted to pursue a career in psychology, and the apprenticeship role stood out for me because I wanted that hands-on, practical experience alongside further developing my psychological skills. It’s a fully funded MSc apprenticeship, so it felt like a great opportunity and achievable way to access higher education.”
Lucy’s interest in neurodivergence and her commitment to children and young people with learning disabilities has made her placements in children’s services deeply fulfilling. She added, “The support from staff in both services has really been amazing – both generally and in making sure day-to-day placement life aligns with teaching from UEA.”
Both Ismay and Lucy agree that this route not only provides vital experience but also fosters a strong sense of belonging, thanks to the welcoming support of NCH&C teams. This collaboration between services and academic support at UEA allows apprentices to fully engage with both the academic and practical aspects of their roles, ultimately benefiting the children and families they serve.
Join Us in Celebrating Psychological Professions Week!
Recruitment Event at Priscilla Bacon Lodge Offers Chance to Explore Career Opportunities in Specialist Palliative Care
Norfolk Community Health and Care NHS Trust (NCH&C) is excited to invite healthcare professionals to a recruitment event on Friday 22 November 2024.
Norfolk Community Health and Care NHS Trust (NCH&C) is excited to invite healthcare professionals to a recruitment event on Friday 22 November 2024, from 10:30 am to 2:00 pm. Taking place in the state-of-the-art Day Unit at Priscilla Bacon Lodge, the event will offer an inspiring look into careers in specialist palliative care.
For over 40 years, NCH&C has provided specialist palliative and end-of-life care for patients across Norfolk and Waveney. This event offers a unique opportunity to meet dedicated staff, tour the state-of-the-art facilities at Priscilla Bacon Lodge and learn more about rewarding career opportunities.
Priscilla Bacon Lodge is a 24-bed inpatient unit, with 16 consultant-led specialist palliative care beds and eight nurse-led Continuing Health Care Fast Track beds. While many patients receive excellent support from primary care teams and other NCH&C colleagues, those with more complex needs benefit from the expert input of our specialist multidisciplinary team.
Patients admitted with specialist palliative care needs may require a period of assessment, symptom control, treatment for acute reversible conditions, psychological support, or end-of-life care. For patients in the nurse-led Continuing Health Care pathway, our team focuses on providing compassionate end-of-life care during the final days.
Event attendees will have the chance to speak directly with staff members and get an insight into what it’s like to work at Priscilla Bacon Lodge. There will be information about current job openings, including roles such as Clinical Support Worker and Nursing Associate, as well as the scope of work available across both clinical and supportive functions. The tour will showcase the facility’s features, including a modern day unit, counselling and therapy rooms, and an on-site patient gym.
Laura Clear, Deputy CEO and Director of Strategy and Transformation at NCH&C, reflected on the significance of PBL’s role in the community: “Priscilla Bacon Lodge represents a dedication to exceptional palliative care, where our team supports patients and their families through compassionate, holistic care. We’re thrilled to invite healthcare professionals to learn about joining us in this vital work, making a difference each day for individuals at a profound stage of life.”
Priscilla Bacon Lodge recently celebrated the one-year anniversary of its move to this advanced facility, which was made possible by a generous fundraising campaign from the Priscilla Bacon Hospice Charity. Priscilla Bacon Hospice charity continue to raise funds for the wrap around holistic services such as Bereavement Service, Music Therapy, providing an enhanced catering provision and comfort items for patients and their loved ones. The new unit is located on the outskirts of the Norfolk and Norwich University Hospital (NNUH) campus, replacing its former location on Unthank Road. It is equipped to offer patients the highest quality of specialist palliative care in an environment designed to meet their complex needs.
One patient, reflecting on their experience at PBL, shared:
“Circumstances mean you would never think about staying in a place such as this, but as soon as you trundle through the doors you realise how special the place is. All the team are warm, friendly, very professional and look after your every need. The care you receive is on a par with top-class private care.”
Another patient added:
“When I came into PBL, I didn’t know how long I would be here for, but I am still here down to the wonderful doctors, nurses, and carers. I really don’t know what I would do without them. They are friendly and caring.”
A relative of an inpatient also praised the staff and the facilities:
“As a relative of an inpatient, I cannot praise Priscilla Bacon Lodge highly enough. The staff have such a lovely way about them. It almost feels like extended family and friends—a home from home during difficult, stressful, and sad times. The facilities here are perfect. I cannot fault it. We aren’t in a position for my husband to be cared for at home, but being here is superb. The whole team go above and beyond to make the experience special. Even offering tea and coffee to all our visitors, just like you would in your own home, is so nice. A big thank you and lots of love to everybody here.”
NCH&C staff member – PBL’s caring culture is echoed by long-serving staff members.
“I have been a healthcare assistant at PBL for 9 years,” said one of the team members.
“I’ve always been encouraged to develop my skills in palliative care while working here. We have an amazing team and always support each other through difficult times. I feel privileged to care for our patients and their families during what is a very challenging time for them. Having empathy, kindness, compassion, and treating patients with dignity and respect, while validating how they and their family are feeling, are essential in this role.”
If you’re passionate about delivering compassionate care and eager to be part of a team that strives to make a meaningful impact, this event is the perfect opportunity to learn more about joining the team at Priscilla Bacon Lodge.
Event Details:
Date: Friday 22 November 2024
Time: 10:30 am – 2:00 pm
Location: Day Unit, Priscilla Bacon Lodge, Century Place, Colney, Norwich, NR4 7YA
Patients help create artwork designed to encourage recovery
Designs will be installed at our new Willow Therapy Unit
We’ve been working with Carl Rowe, an artist and academic who has worked extensively on public art including billboards, print portfolios and hospital art, on the art for the walls inside the Willow Therapy Unit.
Carl has held a series of art workshops with NCH&C patients, staff, and volunteers, encouraging participants to explore balance through abstract design. As part of the workshops they experimented with balancing physical objects, resulting in small temporary sculptures.
The results were discussed and participants undertook some reflective writing in response. Finally, paintings and collages that present dynamism and stability through shape, line, and colour were created.
At the end of the workshops, everyone took some time to look at all the completed works and talk about them. Elements of the images made in the workshop will be included in the final designs for the commission.
Carl has vast experience of creating thought provoking and interesting artwork for hospital settings. In 2018 he was commissioned by Hospital Rooms to make work for Woodlands Mental Health Unit at Ipswich Hospital and is currently engaged in a new project with Hospital Rooms. Click here to see some past work.
The work he has created for the corridor space at Willow Therapy Unit with patients, is centred around the theme of Balance. Titled Gravity, the art references the invisible force that acts upon all objects on earth, making them fall unless balanced.
According to the Chartered Society of Physiotherapy, “A healthy balance system uses information from the brain, inner ears, eyes, and joints, and enables people to see clearly when moving their head.”
The artwork has been designed to encourage patients to move around the new unit to explore it in full as so will provide a backdrop to the therapy that will be provided at Willow. The range of shapes, colours, and words, and the way they are arranged have been created to ensure they are interesting, challenge the viewer, and don’t just fade into the background.
Engagement event to help improve our service
Wheelchair users give feedback to our service
The Wheelchair Assessment Service invited patients, carers, families, and friends to come and share their wheelchair experiences with the team at the Re-enablement Services Centre on Wednesday 16 October.
The NCH&C Wheelchair Assessment Service aims to aid mobility, independence, wellbeing and quality of life for individuals who have a long-term disability or medical condition that significantly affects their ability to walk and is likely to limit them for at least six months.
NCH&C has delivered Wheelchair Assessment and Repair Services in Norwich for more than 25 years. In 2018, NCH&C agreed to provide the services in West Norfolk (following the incumbent provider entering receivership) and a service was established within four weeks. During this time, it became apparent that there was a considerable volume of unmet need.
We have been reviewing how the service is delivered and implementing improvements to better support patients referred to the service.
The team has worked hard to reduce waiting times and have focused on developing ways we can deliver a sustainable service.
Charlotte Wilson, Operations Manager, Specialist Rehabilitation at NCH&C, said: “As we proceed with the redesign of the Wheelchair Assessment Service, we are keen to make sure we continue to hear the patient voice. This event was a chance for users of the service to share suggestions with us and for us to share the changes we have made to the service, including our plan for the future. We had lots of really valuable feedback from the event and the boards will stay up in the reception for people to add their views over the coming weeks. Thank you to all who attended.”
Celebrating Allied Health Professionals Day (AHPs)
Many of our Occupational Therapists join NCH&C through the Band 5 AHP Rotation. This is a great way to obtain skills and experience before deciding on a career pathway.
As we celebrate AHPs Day, Sam Welsford, Band 6 Specialist Occupational Therapist, talks about his role and his career journey.
Can you briefly explain your career path to NCH&C (before rotation)?
I began working in the health and care sector by chance after finishing University for the first time and having a difficult time ‘knowing what I wanted to do’. I worked as a support worker in the community with adults with a learning disability for 2 years and really enjoyed the work. So, when I moved to London, I wanted to do something in health and care and began working at the Homerton Hospital as a rehabilitation assistant for a Community Therapy Team. This was my first experience with ‘therapy’ and seeing Physio’s, OTs and SALTs in action. After a year I got the opportunity to work in Neuro Inpatient Rehabilitation Team as Rehabilitation Assistant for a year where I really got interested in the OT role within Stroke and felt this was a match made in heaven! So, I finally took the plunge to return to University (Essex) to complete my MSc in Occupational Therapy, qualifying in 2022 before taking my first role as a rotation Occupational Therapist at NCH&C.
What made you decide to join the rotations at NCH&C?
After qualifying I had a look at some of the local rotations on offer from various trusts, although I had a passion for neuro, I wanted to give myself the chance to explore the OT role in various settings (in case I had missed something even better!). However, I soon found many rotations offered limited variation when it comes to specialist / unique services, which is when I found NCH&C. What stood out to me straight away is the variety of different areas of practice the rotation offered. I also spent time looking up NCH&C as an employer and saw plenty of positive feedback around career progression, support and opportunities which filled me with confidence about the quality of the rotation.
How long were you a part of the rotations for?
I joined in September 2021 and have recently taken up a post, in January 2024, at Caroline House.
Which of the rotations did you enjoy the most and why?
It is honestly hard to pick just one! I had 3 main rotations – a community team based in Thetford where I worked with some fantastic, kind, resourceful and knowledgeable therapy and nursing colleagues who were able to support me through my first rotation and help me develop my clinical skills. During this time, I was also able to spend time working at Ogden Court Hospital to experience the inpatient setting alongside community, which helped increase my skill set and get a better understanding of the health system in practice. My second placement was at the Colman Hospital working at Caroline House, the level one Specialist Neurological Rehabilitation Unit for the East on England where I was able to follow my passion for neuro and work with some amazingly talented staff. The complex patient group at Caroline House really challenged my skills and I learnt and gained so many. On my third rotation I went to the Stroke Early Supported Discharge Team (ESD) where I continued my neuro experience. I once again got to work with amazing colleagues and take my skills into the community setting. I was able to progress on my skills and had many opportunities to expand my skill set. I am biased about my experience, having decided to take the Band 6 post at Caroline House! But for me, Caroline House offered a unique experience and fitted with my personal interest in neuro. The opportunity to experience specialist settings is truly something unique and appealing about the rotation and for me it helped me find real specialism in OT!
How do you feel the rotations have helped you develop as a clinician?
The rotation gave me the opportunity to grow and develop as an OT, working with experienced OTs in different fields and getting valuable experience. I was told by an OT once that the most important skill an OT can have was ‘patient miles’ and what they meant by that is experience of actually being an OT in practice! The rotation was a brilliant place where I could build on those ‘miles’ and begin to develop my own practice style. The rotation also helps support your clinic skills of working within teams and how to adapt to the ever-changing nature of health care. Alongside this my colleagues in the rotation were a great resource for shared learning through experience, the monthly meetings were truly valuable to share our joint experience transitioning from students and the peer support really helped!
What made you want to progress within your career at NCH&C?
NCH&C were supportive throughout my rotation, I felt valued at each team I was with and found colleagues and friends at each. For me, the chance to work in the specialist setting that Caroline House offered really sparked my professional curiosity.
Would you recommend the rotations to new graduates and if so, what would your one piece of advice to them be?
Absolutely! One piece of advice is to be open to all the experiences rotation offers and don’t be put off if you haven’t done something before. This is the place to start with people who can support you!
Do you have any recommendations or suggestions of how we can improve the rotational experience?
I found that a lot of the paperwork doubles up. This is currently being explored and I am aware that this is an ongoing project. NCH&C’s mandatory paperwork and induction workbook appears to work hand in hand with the rotational paperwork, resulting in duplicating work. Specialist services and continue to offer unique rotation options. Initial my first reason for joining the rotational was the significant difference between rotations. The specialist services that NCH&C offered was a real stand out feature from other trusts.
Black History Month – Reclaiming Narratives
NCH&C has been celebrating Black History Month. This year’s theme for Black History Month is “Reclaiming Narratives,” and marks a significant shift towards recognising and correcting the narratives of Black history and culture.
By emphasising “Reclaiming Narratives,” we shine a brighter light on our stories, allegories, and history.
This theme underscores a commitment to correcting historical inaccuracies and showcasing the untold success stories and the full complexity of Black heritage.
As part of this, we have been encouraging staff to take the time to read the article below called “Immigration Fatigue,” written by three Internationally Recruited Nurses working across Norfolk and Waveney Integrated Care System (ICS).
Lived experience matters because it can change the assumptions and biases that are made incorrectly about a person and an entire community of people. It supports the development of innovation and the culture, creating psychological safety and improved care.
Immigration Fatigue
This is the story of three colleagues working across Norfolk and Waveney ICS. They have come together to create an account of the experience of leaving for the UK to work in our NHS. To protect their wellbeing they will remain anonymous.
Moving to a different country often results in high levels of stress from experiencing financial difficulties and poverty, a lack of representation and familiar community, inability to communicate or be understood, sense of failure and the pressure to succeed, political oppression, and loneliness. This can lead to a condition known as Immigration Fatigue.
Immigration fatigue can also include trauma responses such as post traumatic stress disorder (PTSD) in those who are leaving persecution and threats of danger. These issues are not raised in the account below, and it is not assumed that these issues are a factor in the experience of any of the contributors, or any members of staff working across Norfolk and Waveney ICS.
This is their story:
“Applying for a job in another country is not dissimilar from applying in the country that you reside. There are specific job sites, but in this case working for the NHS, the process might be different from other industries.
“After the stress of committing to saving enough money, completing successful interviews, and waiting for visas, of course, the whole process is very exciting. Telling your family and friends who are worried of course, but excited for you too. There were prayers of safe travel and success, leaving parties and lots of tears. The feeling of embarking on such a journey felt incredible.
“The day came and arrival at the airport saying goodbye among showers of tears, check-in, security and, “What is the purpose of your journey to England?” and proudly replying, “I have a job in the NHS!”
“Not knowing anyone wasn’t so much of a problem, it’s the not knowing where I am. Norfolk is not London and after 11hours of travel: one hour to the airport, seven hours flying and then around three hours in a taxi from Heathrow airport to Norfolk minus delays is hard work. And arriving at night is another thing. There is a lot of countryside in Nigeria yes, but having not been to England before, to be honest, the lights of London disappeared quicker than I thought they would and at night, in the winter in Norfolk is very dark and the cold is so cold, there was a distinct lack of preparation of how cold the cold can be here. Looking back, it’s funny, but my goodness!
“Because of covid restrictions there was real camaraderie among the group. We didn’t all know each other before but we were going through the same thing. We were excited, we were scared. We didn’t leave the accommodation really for a couple of weeks, also preparing for the OSCE, apart from for short walks and so didn’t really see anyone else, but when we did, sometimes we would experience people looking at us, one older white man said, “Hello,” to me. Of course, I replied and smiled, but I wasn’t expecting it. Some of us didn’t not have good experiences.
“Shopping has been an experience, trying to find the food that we like to eat, the prices of the food that we like to eat. One friend said that a neighbour in the village that she stays, once said to her, “You do like to cook smelly food…” which really upset her. I have never experienced that, but I feel that because she was further away from the city, sometimes people who are in the countryside don’t experience much flavour.
“We like to cook, and we like to eat. We have tried some English food like fish and chips and roast dinner at the pub where some colleagues took us. It was nice. It wasn’t something that I would have every day, but I liked it.
“One thing that I have noticed is that there are no parties here. People go to the pub and clubs seem only to be for really young people. Back home we have parties, get dressed up, bring good food or it is catered, we dance, laugh, there will always be people playing games like cards or dance battle. Parties will go on all night and there doesn’t have to be an occasion like a birthday or wedding. There is nothing like that here. I miss that. Sometimes it makes me feel lonely as people don’t get together in the same way here as we do back home. But there is some community at church.
“We are becoming accustomed to the many coffee shops. There is always somewhere to go for coffee here. I like the big supermarkets. Some of us have children and it’s great to be able to get school uniform and school supplies whilst buying groceries. I have been to the “Big” Sainsbury’s which is amazing. They have lovely skincare products, and I am trying the hair products too. I was worried that I was going to have to ask my family and friends to bring me supplies when they visit or travel to London all the time, but I asked other Black people who work here, and they told me where to go. I even signed up for a Nectar card and a Tesco Clubcard also.
“I spent a lot of time worried about getting things wrong, not knowing, or understanding. English people say very funny things and it’s not necessarily how we were taught English. What is the difference between, “Lunch and Dinner?” and “Dinner and Tea?” everyone seems to use these words very differently. People ask, “Alright?” but apparently it means, “Hello,” and “… in a bit” is a measure of time because people say, “I will see you in a bit.” There are lots of things like this that I am getting used to as well as the things for work. I was worried to share my opinion when I was asked what I thought about a patient for the first time. To be honest, I was surprised that my opinion mattered. I was surprised that no one here says “Ma’am or Sir” to the managers, and you use their first names like we are all friends. But then I think some of us surprised colleagues when they found out that English was our first language and not something else. Some people have been really interested to get to know us, some have not, and that is OK. Some people have been very welcoming, and others have not. I don’t know if being from Africa or elsewhere makes the difference or if we were British, but Black it would be fine. I don’t know. I know some colleagues have really struggled to find a place here because of it and some of my friends have left Norfolk for other places. Some have got Band 6 jobs which is amazing, and I am so proud of my friends they are inspirational.
“There have been times were coming to work was really hard. Thinking coming to England was a mistake, usually when it is so cold. There are times when being here is great. There are more opportunities, different opportunities and that sometimes weighs in its favour. And sometimes I feel so tired and alone. It hasn’t been easy, but an experience, nonetheless.
“As I make money, I save a little and try to use this to have a little social life and not just pay bills or send money home. Staying in Norfolk is fine for now, I am not sure about forever, but I am having a good time at the moment.”
We want to thank the colleagues who provided their personal stories for this article. For more information about Black History Month, please click here.
Listen to the latest episode of The Handover
Episode 3 of The Handover
We’re pleased to announce that Episode 3 of our podcast, The Handover, is now live.
The Handover is all about handing over updates and information. That’s both us to you, and you to us. This podcast is created with the aim of being an excellent two-way platform for having a conversation with all of our colleagues.
In this episode of The Handover, we catch up on the key projects at NCH&C:
- Project Manager, Jayne Rose, takes us on a tour of the Willow Therapy Unit as the state-of-the-art centre nears completion. Find out more about the Willow Therapy Unit here.
- CEO Matthew Winn is interviewed by colleagues Sam Hobdell from NCH&C, and Ash Sumbhoolaul from Cambridgeshire Community Trust (CCS) about our two trusts forming a group. Hear the full interview on the Building Trust website here.
- Kate Pontin, Operational Director of Transformation and Delivery, updates us about the progress made so far on the Better For All community nursing and therapy design programme. NCH&C staff can find out more about Better For All here.
- We join Community Physio, Katy Turner, on her patient visits in Norwich to find out more about the importance of treating people in their homes. More information about physio at NCH&C can be found here.
Once again, a huge thank you to all colleagues who took part in this episode. We hope everyone finds what we’ve talked about interesting.
We can only make these conversations happen with you, so do get involved if you have an idea for what we can cover in future episodes. If you’d like us to come out and interview your team about your work, get in touch:
Email communications@nchc.nhs.uk
The Handover is available on the following platforms – Apple Podcasts, Spotify, YouTube, Amazon Music and Buzzsprout
NCH&C has won the Gold TIDE (Talent, Inclusion, Diversity, and Equality) Benchmarking Award.
NCH&C has won the Gold TIDE (Talent, Inclusion, Diversity, and Equality) Benchmarking Award.S
NCH&C has won the Gold TIDE (Talent, Inclusion, Diversity, and Equality) Benchmarking Award. A member of the Employers Network for Equality and Inclusion (enei) since 2022, NCH&C has worked with enei to maintain its Disability Confident Leader status and improve its inclusion policies. In 2023, the trust earned a Silver TIDE Award and Highly Commended recognition for its “Take A Moment with NCH&C” podcast.
Following that achievement, the trust focused on improving key areas, resulting in the 2024 Gold Award, scoring 95% across eight categories, including Workforce, Leadership, Recruitment, and Communication. Procurement saw the most improvement, achieving 90% due to enhanced processes introduced this financial year.
Head of Procurement Steven Worley emphasised the importance of refining equality, diversity, and inclusion (EDI) considerations within supply chains.
“I’m delighted that the team have been able to support the trust in achieving this award, reflecting the trust-wide work and effort that has gone into developing our EDI considerations and processes. We are committed to using this as a platform to continue moving forward; further develop and refining our EDI considerations within our supply chains and supply base.”
The TIDE benchmarking process highlights the role of inclusion in organisational processes and values. NCH&C staff can access enei’s resources for free. Visit ENEI.
This award reflects the trust’s ongoing commitment to enhancing staff experience and patient care, especially during National Inclusion Week 2024, reinforcing the belief that inclusion positively impacts community health.