Recite Me

Introducing our REACH Award 2022 finalists

Introducing our REACH Award 2022 finalists

NCH&C REACH Awards 2022 logo

After much deliberation, our panel of judges have decided on the finalists of the REACH Awards 2022.

The winners and runners up will be announced at our REACH Awards event on Thursday 27 October.

Here are our REACH Award finalists for 2022…

Community Award
Annette Yeomanson & NN2 Nursing Team
NCH&C’s Charitable Fund Team

Compassion Award
Alan Dawson, Strategic Finance Manager
Alex Wilson, Specialist Learning Disabilities Nurse

Creativity Award
Holly Hearle, Specialist Physiotherapist
Infection Prevention & Control Team
Miranda Gretton, Communications & Marketing Officer

Rising Star Award
Jade Hutchinson, Administration Assistant
Robert Blowers, Nursing Assistant Practitioner

Leading By Example Award
Alan Dawson, Strategic Finance Manager
Emma Lunny, Deputy Director of Finance

Partnership Working Award
Acute Diabetes Foot Team
First Contact Practitioner Team
Adult Learning Disabilities Team

Place-Based Team of the Year Award
High-Intensity User Service Team
West Home First Hub/Virtual Ward

Volunteer of the Year Award
Ernie Pinch, Volunteer at Priscilla Bacon Lodge
Gary Hamilton, Stockroom Support Volunteer at North Walsham Community Hospital

Outstanding Recognition Award
Alli Coxon, Service Lead for Long-term Conditions & Specialist Nursing
Steve Worley, Head of Procurement

Patient Choice
Anna Alpe, Community Link Nurse
Josephine Scott, Specialist Clinical Psychologist

This year’s REACH Awards event is taking place at the Forum in Norwich, against the backdrop of NCH&C’s weeklong public exhibition, Looking after you locally: A celebration of community health & care in Norfolk.

As well as enjoying the awards ceremony, finalists and guests will be treated to a private view of the exhibition, with a drinks and canape reception.

Our host for the evening is Tim FitzHigham, a comedian, author, actor, and holder of multiple world records. Among numerous TV credits as a comedian, he has starred as the villain in Paddington 2, and as himself in the Clint Eastwood movie, Hereafter. In 2022, Tim was appointed as the Creative Director of St George’s Guildhall in King’s Lynn: Britain’s oldest working theatre.

This year’s REACH Awards are generously supported by a number of sponsors – full details of these will be announced next week.

Congratulations to all our finalists and thank you to everyone who took the time to make a nomination.

The quality of nominations was extremely high this year and coming to a decision was incredibly difficult for our judging panel.

If you have any questions, please email

Administration Support Team roles

Administration Support Team roles

We have roles in our Administration Support Teams

We’re looking for people who are flexible, tenacious, confident, and multiskilled with excellent organisational, engagement and communication skills. People who are willing to have our patients and their needs as their focus.

You will be rewarded knowing you are helping patients in our communities.

Is this you? If so, then we’d really like to hear from you.

Check out our current Administration Support Team vacancies here. 


Jobseekers in West Norfolk invited to NCH&C recruitment event

Jobseekers in West Norfolk invited to NCH&C recruitment event to explore new roles in community NHS

Norfolk Community Health & Care (NCH&C) NHS Trust is holding a recruitment event to encourage jobseekers to find out more about working in community NHS in West Norfolk.

When: Tuesday 4 October, 10am – 6pm
Where: Knights Hill Hotel & Spa, South Wootton, Kings Lynn, PE30 5NU

Jobseekers of all levels and specialisms are invited to come along and meet the NCH&C teams recruiting in the West. The following teams are currently hiring new talent, and will be attending the event to discuss their vacancies with jobseekers:

  • NCH&C’s Apprenticeship team, Talent for Care
  • Administration
  • Community Nursing & Therapy
  • Virtual Ward
  • West IV Team
  • Occupational Therapists
  • Physiotherapists

NCH&C is currently hiring for a range of clinical and non-clinical vacancies and apprenticeships, with roles based across West Norfolk, including King’s Lynn, Swaffham, Downham Market, and Dereham.

The event is hosted by West Place Clinical Operations Manager at NCH&C, Jinty Harris:

“Our upcoming recruitment event in West Norfolk is a ‘one-stop-shop’ for anyone looking for a new role in West Norfolk. We’re looking for clinicians of all types, including nurses and Allied Health Professionals, as well as support service staff such as administrators and receptionists. If you’re a clinician but your professional registration has lapsed, our Return to Practice schemes can help you get up to speed and back to work.

“The event is particularly relevant for school leavers and those at the start of their careers, as we have several entry-level positions, such as Healthcare Assistant vacancies and apprenticeships of all types. Even if you’re unsure about your next career move, come along and speak to our teams and find out more about community health & care. NCH&C is a rewarding place to work, with plenty of opportunities for career progression.”

As well as learning more about the vacancies at NCH&C, jobseekers will be able to ask questions about the recruitment process and working at the trust. Free refreshments are available for all attendees.

NCH&C is community NHS trust providing community-based health and care services to patients of all ages across Norfolk. The trust serves a population of 900,000 people, providing a range of services across its eleven-community hospital and inpatient units, GP surgeries, schools, and in patients’ homes. NCH&C is the UK’s only standalone NHS community trust to have achieved an ‘Outstanding’ rating from the Care Quality Commission (CQC).

Employing over 2,500 staff in clinical and support services, NCH&C is proud to be an employer of choice in Norfolk. NCH&C is a Disability Confident Employer and is working towards becoming an accredited ‘Veteran Aware’ employer.

For more information about the recruitment event, please email


Carer Friendly Tick Award: Successful application

As you may know, we recently put in an application for a Carer Friendly Tick Award: Employers. We are delighted to announce that our application was assessed by a panel of carers and considered successful. Assessors were impressed that we have appointed a Board Lead for Carers, and by the detail and effort we have put into our carers’ statement, to ensure carers know how to access support internally. The panel said “this policy clearly shows the value and respect in which Carers on the staff are held.” A huge thank you to EDI advisor Mercy Kaggwa for all the effort she put into the application, it’s a fantastic achievement for the trust to be recognised with this award.

Happy World Physiotherapy Day

This year's theme for World Physiotherapy Day is osteoarthritis and the role of physiotherapists

NCH&C is celebrating World Physiotherapy Day by helping to raise awareness of the profession and how it helps millions of patients every year with a number of conditions. We have a range of physio videos to launch and we will be talking about osteoarthritis, the most common type of arthritis, and how physio can help prevent this.

What is physiotherapy?

Physiotherapy helps to restore movement and function when someone is affected by injury, illness or disability. It can also help to reduce your risk of injury or illness in the future.

It takes a holistic approach that involves the patient directly in their own care. Physiotherapists often work as part of a multidisciplinary team in various areas of medicine and settings, including:

  • hospitals
  • community health centres or clinics
  • some GP surgeries
  • some sports teams, clubs, charities and workplaces

Physiotherapists at NCH&C also often undertake home visits.

Physiotherapists consider the body as a whole, rather than just focusing on the individual aspects of an injury or illness. Some of the main approaches used by physiotherapists include:

  • education and advice – physiotherapists can give general advice about things that can affect your daily lives, such as posture and correct lifting or carrying techniques to help prevent injuries
  • movement, tailored exercise and physical activity advice – exercises may be recommended to improve your general health and mobility, and to strengthen specific parts of your body
  • manual therapy – where the physiotherapist uses their hands to help relieve pain and stiffness, and to encourage better movement of the body

When is physiotherapy used?

Physiotherapy can be helpful for people of all ages with a wide range of health conditions, including problems affecting the:

Physiotherapy can improve your physical activity while helping you to prevent further injuries.

We currently have a number of physiotherapy jobs at NCH&C. Find out more and apply here.

Summer Wellbeing

Supporting your Summer Wellbeing at NCH&C

Supporting your summer wellbeing at NCH&C

 Click below to read our summer wellbeing briefing.

This briefing is a great reminder of what is currently available to support you this winter. Whether it’s information about mental health, the menopause or money saving advice, there is support available for all our staff.

You can view the online publication here: Summer Wellbeing Briefing

Summer Wellbeing 2022



Nominations for NCH&C’s REACH Awards open today!

REACH Awards now open for nominations!

NCH&C is thrilled to announce the return of its REACH Awards; a celebratory awards event Recognising Excellence and Achievement in Community Healthcare.

Nominations open today (Weds 6 July) for each of the ten categories in the 2022 REACH Awards:

  • Community award (team or individual)
    Open to clinical and support service staff, this award recognises the person or team that best demonstrates commitment to the NCH&C value of community.
  • Compassion award (team or individual)
    Open to clinical and support service staff, this award recognises the person or team that best demonstrates commitment to the NCH&C value of compassion.
  • Creativity award (team or individual)
    Open to clinical and support service staff, this award recognises the person or team that best demonstrates commitment to the NCH&C value of creativity.
  • Rising star award (individual)
    Open to clinical and support service staff, this award recognises an exceptional student, trainee, apprentice, or someone in a development role, who demonstrates commitment to learning and developing in their career with the NHS.
  • Leading by example award (individual)
    Open to clinical and support service staff, this award recognises a member of staff who has shown a natural ability to lead and support their colleagues, keeping teams connected while inspiring others to achieve great things.
  • Partnership Working (team or individual)
    Open to clinical and support service staff, this award recognises a team or individual working collaboratively and across team or organisational boundaries to improve services.
  • Place-based team of the year
    CQDs and OCDs are invited to each nominate a team, service or individual within their Place that has demonstrated award-winning innovation and improved our services by using an innovative approach. Building on learning from others and best practice, the winner will have developed and implemented their ideas to make a difference.
  • Volunteer of the year
    This award recognises a volunteer who has gone above and beyond to help service users, carers, visitors, or staff.
  • Outstanding recognition award (individual)
    Open to clinical and support service staff, the winner of this award will have made an outstanding contribution to the delivery of safe, compassionate care for our patients and their families. They will have embodied our values of compassion, creativity and community.
  • Patient choice award (team or individual)
    Nominated by patients, their carers and family, this award recognises a clinical team/staff member that has gone above and beyond the call of duty and has made an outstanding difference to our patients. Nominations can be made here.

While most of these categories are about staff celebrating the achievements of their colleagues, we’re also inviting the public to nominate NCH&C staff who went above and beyond to provide them with excellent care and support. Visit our REACH Awards webpage to access the nomination form for the Patient Choice Award.

Nominations for all awards are open until Sunday 28 August. The winners will be announced at an awards ceremony on Thursday 27 October at the Forum, Norwich.

This year’s REACH Awards event is a drinks and canapes reception at our Community Health & Care Day exhibition at the Forum, Norwich. Running from 26 October to 2 November, this public art exhibition will capture the stories and history of Norfolk’s Community NHS, shining a spotlight on our amazing colleagues and the services they provide.

The awards event on 27 October will be an opportunity for staff to come together, celebrating their achievements, and how they have overcome the hardships of the pandemic. As well as participating in the awards event, staff will have the opportunity to view the exhibition, network with colleagues, and enjoy the refreshments provided by local sponsor, Adnams.

Stephen Collman, CEO at NCH&C, welcomes the return of NCH&C’s REACH Awards:

“We have been unable to hold our REACH Awards for the last three years because of the pandemic, so these awards are long overdue. Like other frontline workers, NCH&C staff went above and beyond the call of duty every day to care for their patients and support their colleagues.

We hope these REACH Awards, and the public art exhibition, will be an opportunity to shine a spotlight on the amazing stories and achievements of our colleagues, and welcome in a more optimistic phase of our organisational recovery from the pandemic. I look forward to reading the nominations for this year’s REACH Awards.”

Usually held every one to two years, NCH&C’s REACH Awards haven’t taken place since 2019 due to the pandemic. In 2019, we received over 250 nominations for the REACH Awards – we expect that to be much higher this year!

Confirmed sponsors for the 2022 REACH Awards include Adnams, Saxon Digital Services, and NCH&C’s Charitable Fund.

If you have any questions about the REACH Awards, please email

Fond farewell to our Trust Chair, Geraldine

Farewell and thank you to Geraldine Broderick

Today we say a very fond farewell to Geraldine Broderick as our Trust Chair. Geraldine has been Chair of NCH&C for six years and will be greatly missed.

Geraldine has been responsible for leading the NCH&C Board and representing the interests of community patients, and the organisation, locally, regionally and nationally since June 2016.

As our Chair, Geraldine has gone above and beyond. We’re immensely grateful for her unwavering leadership and her genuine dedication to patients in Norfolk. Formidable and passionate, she has always been approachable and personable, dedicated to making time to meet staff and getting to know them and the services they deliver.

She has overseen many notable successes whilst in post as NCH&C Chair. A particular highlight being her role in us achieving the accolade in 2018 of becoming the first standalone community trust in the UK to gain an ‘Outstanding’ CQC rating.  Geraldine has also ensured that we have a diverse and experienced Board of Non-Executive Directors and committed to bringing the voice of our patients and staff into our Board meetings.

Geraldine, said: “I feel hugely privileged to have been Chair of NCH&C. There have been many highlights and achievements during my tenure, the greatest being the progression of collaborative working with system partners, and our determined commitment to putting patients, service users, families, and carers at the heart of our work. I’m immensely proud of NCH&C and everything its dedicated staff do for the people of Norfolk.”

Stephen Collman, CEO of NCH&C, said:  “I would like to wholeheartedly thank Geraldine for all she has done during her time at NCH&C. Geraldine has championed and challenged NCH&C over the years, helping us to make positive changes and improvements that ensured we remained focussed on our vision of looking after people locally. She absolutely thrives on being a highly visible leader who has lived and breathed the NCH&C values. I know many of our staff and partners will have met Geraldine during her time at the trust and will have fond memories of her visits.

“We wish her all the very best in her future endeavours.”

Some messages of thanks and best wishes from colleagues have been made into a video for Geraldine. You can view it here.

The process of recruiting a new NCH&C Chair is underway. Graham Nice, Non-Executive Director at NCH&C, will act as Interim Chair until a new permanent Chair is appointed.

Why get social with NCH&C?

Where would we be without social media?

It’s hard to remember a time before Facebook, Instagram and Twitter. It’s without doubt a firmly entrenched communications channel, used by billions of individuals, businesses and organisations every day.

Social media is a great channel for having conversations. The conversations NCH&C wants and needs to be having are with our staff, our patients, their carers and their families, partner organisations, and stakeholders. We have a number of corporate social media accounts as well as accounts managed by colleagues and teams. These are managed carefully with the aim of adding value to every interaction.

Social media is used primarily to raise awareness about what we offer and the work of our experienced teams.  It is one of the most cost-effective distribution tools for health and care information.

So this Social Media Day, we would love as many staff as possible to Get Social With NCH&C. Follow us on:


  • Follow our general NCH&C feed for updates from the trust: @NCHC_NHS
  • Follow our careers page for news from our Talent For Care team and apprenticeship opportunities: @NCHC_NHSCareers
  • Follow our Clinical Education team for the latest news and information about learning at NCH&C: @NCHC_NHS_ed



*NEW* TikTok

  • @nchc_nhs

NCH&C launches its first Green Plan on Clean Air Day 2022

We're supporting the NHS to reach net zero by 2040.

Norfolk Community Health & Care NHS Trust launches its first-ever Green Plan today to coincide with Clean Air Day.

This three-year plan outlines how NCH&C intends to step up its commitment to reducing carbon emissions, while continuing to provide outstanding community healthcare.

Infographic image summarising NCH&C's three-year Green Plan

The Green Plan defines how the trust will reduce the carbon emissions associated with the goods and services it procures, the medicines it supplies, its travel arrangements, and the way its estates and facilities are managed. The strategy also outlines how the proposed sustainability measures will impact staff, and how they can get involved to support the plan.

Click here to read the Green Plan in full.

NCH&C is not the only NHS trust using Clean Air Day to launch its Green Plan. The NHS Long-Term Plan mandates that all NHS trust must now have their own sustainability plans. The Norfolk & Waveney Integrated Care System Green Plan will be published later this summer.

The causes of climate change and air pollution are closely linked: working towards a greener NHS will naturally make our air cleaner and safer. According to the national Greener NHS campaign, air pollution causes 36,000 deaths annually, with spikes in hospital admissions on high-pollution days. Action on climate change is essential for the health of our patients, as well as the planet.

John Webster, Deputy CEO and Director of Strategy & Transformation at NCH&C, shared his support for the launch of the trust’s Green Plan:

“Managing our environmental impact is now an operational priority for NCH&C. It’s clear that reducing our carbon emissions is not just an act of environmental responsibility: it is vital in protecting the health of our patients and wider communities.

“As Sponsor for the Green Plan and Chair of the trust’s Sustainable Development Group, I am committed to ensuring that the trust does everything it can to help the NHS become the first net-zero national health service by 2040. NCH&C has always been a forward-thinking and community-minded trust, so I look forward to seeing how our organisation will drive change to meet its green objectives.”

Stephen Collman, CEO at NCH&C, also shared his commitment to the trust’s environmental agenda:

“The creation of the trust’s first Green Plan is a significant milestone in our sustainability journey. However, there is still much work to be done. The impact of climate change is a global public health concern, and I know our patients and stakeholders are rightfully interested in NCH&C’s action plans.

“NCH&C’s Green Plan is publicly available, to ensure we remain proactive, transparent, and accountable on our climate action. We will also be providing regular updates on our progress in line with our new environmental strategy.”

If you have any questions about the contents of the Green Plan, or an idea for how NCH&C can operate more sustainably, please email