Our Allied Health Professionals (AHPs) share their stories for AHP Day

Happy AHP Day 2020

AHPs are the third largest workforce in the NHS. This #AHPsDay NCH&C wants to say a huge thank you to all it’s AHPs for all your hard work looking after our communities, especially at such a challenging time. 

Hear from some of our AHPs here:

Black History Month: #WeCareTogether staff stories

Black History Month: #WeCareTogether staff stories

To celebrate Black History Month 2020, we’re highlighting the careers stories and experiences of some of our Black colleagues. Below are a few of the NCH&C staff stories that have been shared on the We Care Together Instagram feed.

#WeCareTogether is a campaign created by The Norfolk and Waveney (N&W) Health and Care Partnership to document the remarkable dedication and commitment demonstrated each day by our Health and Social Care colleagues during the unprecedented COVID-19 pandemic. Keep reading to find out how our colleagues Bibian, Olufemi, and Abraham have found the experience of working during the pandemic.


Bibian Nkechinyere Anibueze, Infection Control and Prevention Nurse

I joined the Infection Prevention and Control (IPAC) team in the end of March this year, so I’m quite new: my team said that joining the team at this time is a baptism of fire! So, since I have joined the team it has been COVID-19 all through. Since I have only just joined the team, there has been a lot of learning on the job. I have had to learn it and learn it quick, but the challenge has been a great experience!

The atmosphere has been fantastic, everyone has been really lovely to me and so welcoming and supportive: a good, positive team all round.

The hardest thing that I’ve had to do is calling a staff member to let them know that they have got positive test for COVID. It is very hard because some patients feel very scared about having COVID. You don’t know how people will react when you tell them that news because, understandably, they don’t know what the future holds.

I’ve been a nurse now for more than 30 years and I’ve had to discuss death with other patients and their families in the past but that is different to the conversations with COVID. This is a new virus and it has people unaware, so it is a shock for them. Liaising with my senior colleagues has given me all the support needed to get through this.

Working for the IPAC team during the pandemic has been an amazing experience: this is history in the making and I was involved in the swabbing of staff and patients, giving them results, supporting staff, going to the wards and the care homes and teaching them the right things to do so that they say safe. We will go down in history as being a part of the Infection Control team who dealt with this pandemic and who were able to support staff and patients.


Olufemi Onipede, IT Desktop Engineer

I’m a Desktop Engineer with the NCH&C for the past three years. We support clinicians, office staff, administrators and other colleagues to ensure that their laptops and IT are working well enough to support their daily activities. I do things like software installation, repairs, support, and resolving any technical issues, and I work at different sites all over Norfolk for NCH&C.

COVID has meant that many more people than usual are working from home, but IT often still needs to come on-site to work, making sure we take additional safety measures. We wash our hands more, and clean devices before we work on them. However, I think that the working from home brings some positives. People like this more flexible working as it gives them more time for themselves. More people working from home is also good for the environment as it means less pollution. Without IT, NCH&C couldn’t have the effective service and communication needed for remote working. There are challenges, but we’ll keep coming in to do our job. Infection control are doing a great job at helping us to stay safe.

When I heard that BAME (Black Asian Minority Ethnic) people are more prone to having this infection, that didn’t really bother me too much. I know the trust has a duty of care to protect me, and I have a duty of care to do my job. I know I have got services to provide so I’m still going ahead, but I’ll just be more cautious and more careful, checking all the latest guidelines on how we can protect ourselves, and of course washing our hands, putting on the mask except when we’re in COVID-secure rooms. It’s a challenge, but I’ve been able to overcome that because I’ve got a service to provide to the NHS. They need us and we need them as well.

I support Black Lives Matter, but as a Christian and a human being, I believe every single life matter: anyone that’s born into this world deserves access to basic amenities and has got a right to live. I believe that’s what NCH&C stands for. Care for people in the community, making sure everyone get access to basic things that they need. So, my message to everyone is that we should take care.


Abraham Samali, Business Analyst

I work as a Business analyst with the Projects and Investments team, however, during COVID-19 pandemic, I was deployed to work with other teams which included IPAC (Infection, Prevention and Control) and the ICC (Incident Control Centre) teams. Throughout this time, I have been supporting these teams at various levels and capacities. I worked very closely with the IPAC team and supported in coordinating several projects which included the Fit Testing programme, Care Home Swabbing and Staff / Volunteer Rota management. The fit testing programme came with a lot of challenge and pressure however with the support of our volunteers and the IPAC team, we were able to ensure that all our frontline workers were fit tested, that they were safe, and they felt confident in performing their job.

Working at the ICC was great too. Working with a team of motivated and dedicated individuals delivering heightened levels of resilience to ensure that NCHC continues to deliver effective services at this time of increased pressure. I worked closely with team members ensuring that accurate and up to date information is readily available to the Incident Commander and Controller to make strategic and tactical decisions. All of this I achieved through taking the lead on the monitoring of Operational and Corporate system function, identifying issues and working with relevant stakeholders to coordinate the actions to successful outcome and doing this on time.

During this time, I think I received great support from my manager and my team, and I feel great to have an acknowledgement for the work I am doing to support the Trust at this very challenging time.

Black History Month: The sense of belonging

Black History Month: The sense of belonging

Welcome to NCH&C’s Black History Month blog series. Black History Month is celebrated every October, and is a chance to share and learn more about Black history and culture. As part of our BHM celebrations, we asked some of our Black colleagues to share their experiences of working at NCH&C. This article was contributed by Clemence Engamba, Project Manager in the projects and investments team. 

The sense of belonging

Belonging is related to sentiments such as feeling socially connected, mattering, being able to identify with. These expressions are closely matched to the feeling of being accepted, included by people around us. “Belonging” is the word that comes to my mind when I think about my experience of working for NCH&C and within the NHS.

Since joining the NHS, I have been privileged to be part of transformational changes within the primary care sector. As a project manager, it is my role to participating in driving changes as part of the vital services that we provide at NCH&C. It is humbling to see the immense trust the public places in us as NHS workers and I strongly believe that it takes extraordinary people to meet other when they are at their most vulnerable. Yet, what has moved me the most is to find out how accepting and compassionate colleagues are not only with patients but with other colleagues as well.

When I moved to the UK a few years ago, I went through several challenges, from learning English to gaining a clear understanding of the job market; amongst other things. I took every opportunity to learn, gain new skills and develop both personally and professionally. I went back to university and started from afresh. At times, it felt like a lost battle and I often wondered whether I would ever fit in. The sense of belonging can be quite a difficult thing to achieve specially when we feel different and sometimes are reminded of our status in unfortunate moments. This is not something I have had to worry about, since joining the NCH&C.

As we celebrate Black History Month, to be heard, seen and listened to has never been more important. The topic of diversity in our communities and workplaces must now more than ever be highlighted. I am proud of all the good work that NCH&C has already been doing to level the playing field for all staff, regardless of their background, and I look forward to what the future holds in my journey.

Thank you to all our staff celebrating 30 and 40 years service

Celebrating long and dedicated NHS careers

We are incredibly proud to be saying congratulations to our staff celebrating 30 and 40 years NHS service. These staff are:

30 years

  • Karen Hammond, Staff Nurse
  • Karen Finch, Staff Nurse
  • Jacqueline Allen, Community Nurse
  • Pauline Jackson, Community Assistant Practitioner
  • Adele Travis, Clinical Lead Occupational Therapist – West Locality
  • Helen Bradley, Children’s Quality Matron
  • Janet Carter, Community Therapy Assistant Practitioner
  • Sally Bilverstone, Looked After Children Health Co-ordinator
  • Terry Newman, Head of Digital Services
  • Christine Little, Patient Experience Lead/PALS

40 years

  • Sarah Nevell, Physiotherapist
  • Theresa Hensby, Clinical operations Manager
  • Sheila Wright, Healthcare Assistant

Adele Travis

Helen Bradley

Janet Carter

Sarah Nevell

Sally Bilverstone

Terry Newman

Christine Little

Theresa Hensby

Join us at our AGM on Thursday 24 September 2020

Join our Virtual AGM

There will be a keynote presentation about our ‘Growing our own workforce’ programme and we’ll be recognising some special members of staff. Find out more about how we have been Looking After You Locally.

How to ‘attend’ our AGM

Before you join NCH&C’s virtual AGM broadcast on Thursday, there are a few things to note:

• We recommend that you test your connection to the broadcast beforehand. You can already check if the broadcast will work for you by clicking on the link below.

• Because this is a MS Teams broadcast as opposed to a meeting, when you join the event your camera and microphone will be turned off by default so we won’t be able to see or hear you. You can join or leave the broadcast at any point during the event (but we’d love for you to stay for the whole event, of course!)

• Please do forward the broadcast link to anyone else that you think would like to attend – this is a public event and open to all.

• You can participate in the AGM by submitting your questions (see below).

Click here to join the AGM broadcast

What to expect at our virtual AGM

The AGM will consist of a number of presentations from our Executive and Non-Executive Directors about the performance of NCH&C across key areas during 2019-20. The broadcast will be LIVE to all those attending and will also be recorded for people to watch at a later date.

The AGM will be chaired by the Chair of NCH&C, Geraldine Broderick. An agenda for the AGM can be found below. Our AGM is open to everyone to attend: staff; patients, families and carers; the general public; the media; and other external stakeholders. Attendees have the opportunity to participate in the meeting, details of how you can do so are below.

How to participate in the AGM

At any point during the AGM broadcast, you can type questions in to the Live Event Q&A, stating who the question is for and what it’s in reference to. Questions can be submitted either with your name or anonymously (tick the ‘post as anonymous’ box if you don’t want your name to appear by your question). Published questions will appear on the right side of your screen (you need to select ‘Show Q&A’ on your task bar to enable this). These question posts can be engaged with, i.e. by liking them etc. Our Board aim to answer as many of your questions as they can in the Q&A from 11:30am.

Click here for to download the AGM 2020 – agenda


Your Community magazine

Video says thank you to NHS staff

NCH&C staff feature in video tribute

Staff at every level of our NHS have gone above and beyond for our friends, families and loved ones – and still are. NCH&C is delighted that our so many of our colleagues feature in this special video. Please take a moment to watch:

NHS Midlands and East of England


Humanoid Productions LTD

Supporting our leaders

The importance of supporting our leaders during COVID-19 and beyond

Rebecca Buss, Learning and Development Consultant at NCH&C, talks about the importance of supporting leaders during the COVID-19 pandemic and how she has been developing resources to help our leaders to be the best they can be.

“Leaders are the lens through which our teams experience the organisation and they have four times the influence on levels of staff engagement than any other factor. No pressure then!

“Whilst it is possible to interpret these things as pressure, it’s also possible to interpret them in terms of possibility and opportunity. I love working with leaders and it is a privilege to support them in being the best leader they can be, whatever that means for them, in the context of their role.

“Whilst the amount of direct impact they have on patients is likely to reduce the higher they move up the management and leadership ladder, their level of indirect impact increases exponentially.

“As Anna Morgan, Director of Workforce, Norfolk and Waveney STP, told one of the REAL Leader Cohorts she sponsored, she chose to become a Director of Nursing because it meant that she could have a positive impact on a greater number of patients than she could as a hands-on clinician.

“The role of leaders has always been important and never less so than in the midst of a global pandemic. This means that how we support our leaders is important too. Whether we are led by them, work alongside them, manage them or train and develop them (as I do) the way we support and work with our leaders is vital because ‘together we can do great things’.

“As we had to put our other leadership offerings on hold because of the pressure leaders were under and to comply social distancing, our BiteSizes (only available to our staff at the moment on our Intranet) were designed to provide quick and easy access to key tools and approaches that leaders could apply, both in their current situation as well as post-COVID, to support them in their leadership role.

“The ‘Leading in the Context of COVID-19 and BEYOND’ Leadership BiteSizes, and related resources, were created because we wanted, in some way, to counter-balance the added pressure leaders were experiencing as a result of COVID-19.

“They cover topics including trust, change, resilience, influence and types of leadership (situational, remote, compassionate, self-leadership etc.) along with interviews with some of our leaders.

“They are available, along with a range of other resources via the Manager Portal (only available to NCH&C staff via our Intranet). In addition to this, there is access to other leadership resources, quotes, research and information via our Twitter account @NCHC_Leaders – you’d be welcome to follow us, whether you are a leader or not, whether you currently work for NCH&C or not.

“If you have questions about the support available for leaders, please email us LEADTeam@nchc.nhs.uk.”



Easily digestible resources to support NCH&C leaders

Leadership during COVID-19

Covering diverse topics that all managers and leaders would find useful and presented in an easy to access format, we’re keen to ensure that as many of our leaders as possible are accessing these useful resources and getting the support they need. Sent to all our managers and leaders each week and available on our Intranet, these can really help during this unprecedented time. Subjects include resilience, change and psychological transition, building and maintaining trust and compassionate leadership.

Follow us on our social media channels to keep up to date with these tools and resources:


Our NCH&C trust Twitter feed: @NCHC_NHS

Our NCH&C leadership twitter feed: @NCHC_Leaders




Norfolk Community Health and Care NHS Trust


Deciding on your next career step?

Congratulations to everyone receiving their A-Level results today!

We’re calling on you to join the thousands of your peers who have already applied to study nursing as their next career step.

Interest is already high; for example, the number of young men in England who have applied for nursing degrees already is the highest for five years.

Figures from UCAS show a surge in applications for nursing degrees amongst all ages across the UK – with the increase attributed to the ‘leading role’ nurses have played in the country’s response to COVID-19.

Why not join your Outstanding Norfolk NHS community trust as a Trainee Nursing Associate? Click here to find out more about our apprenticeship programme and the benefits of joining us.

There are also thousands of degree places available at dozens of universities across the country, grants between £5,000 and £8,000 per year available, starting salaries of £24,900 and plenty of jobs in community nursing at NCH&C once you are qualified ☺️💙