Proud of our Outstanding community
At the heart of every community should be great community health and care delivered by a team who believe care isn’t just about treatment, but seeing every patient as a person.
NCH&C employs more than 2500 members of staff. 80% of these are healthcare professionals such as nurses, doctors, dentists and AHPs. Many others are people you will meet or speak to over the phone; from the administrative assistant who arranges your appointment to the receptionist who greets you when you arrive at our clinics or community hospitals.
Other staff work behind the scenes maintaining our wards and clinics, ensuring our services are of the highest and safest standards, or making sure NHS money is well spent on the best healthcare for our communities.
NCH&C delivers a wide range of personalised care services in a wide range of settings. Click here to go to our NCH&C NHS Trust website to see all of our services. Our staff pay attention to the little things by providing support, showing compassion and being someone you can talk to, not just a uniform. It’s having a conversation that’s not about health and about being looked after closer to home.
We’re open for the 10,000 patients we see each and every day across our different services in Norfolk. That’s what makes us Outstanding.
We are a Disability Confident Leader
What is Disability Confidence?
A Government led initiative which supports employers to recruit and retain disabled talent. Employers can sign up to this if they are committed to or already completing certain actions.
It also helps customers and other businesses identify employers committed to equality in the workplace.
There are three levels to this scheme to identify between employers at different stages in the process.
Disability Confidence at NCH&C
NCH&C/we has been a part of the Disability Confident scheme for several years as a Disability Confident Employer. In 2020, we/NCH&C became the first NHS organisation in Norfolk to achieve Disability Confident Leader status.
Examples of Disability Confidence:
• Launched a new Disability Policy
• Disability Ambassador joined our Staff Ambassador group
• Introduction of Staff Ambassador Network Forum on Microsoft Teams
• Training and initiatives to support mental health, e.g. Mental Health First Aiders
The trust does not see disability as a barrier and wants to support staff with disabilities to feel valued and able to reach their full potential. For this reason, the trust continues to meet and build on its commitments as a Disability Confident Leader.
Find out more about what we do in this three minute video:
Working for a NHS community trust is very different to working in an acute setting, but it’s just as rewarding.
We have jobs across a number of disciplines and offer services from locations across the county:
- Working for us means you’ll play a key role in delivering more personalised care, closer to home. This element of the NHS is one of the most popular with patients and is vital in supporting patients’ recovery from illness and leading efforts on preventative and wellness services.
- Community health and care is the foundation of NHS services. 90% of contacts between health professionals and patients occur in the community or in patient’s homes.
- Working in the community will provide you with the opportunity to develop a longer-term and more personal relationship with patients and carers, and other professionals.
When NCH&C recently turned ten years old, we spoke to some of our staff who had been at the trust since day one about how what it’s like to work here. Have a watch to see what they say about NCH&C:
Where are we based?
We have eleven inpatient units, some at community hospitals, some in health centres. We also run services from medical centres and GP surgeries but the vast majority of our patient care is delivered in patients’ homes.
Why not find out more about what our teams do by having a look at our A Day in the Life Of section.
My role varies from day to day and although I have now worked in the learning disabilities service for 19 years there are always fresh challenges.
Chartered Counselling Psychologist
I work as a chartered counselling psychologist within the learning disabilities service. After starting a family and reducing my hours to part time I undertook my doctoral training alongside my post, using my learning disabilities role as a clinical placement and doing other work outside of the trust to complete my studies. My role varies from day to day and although I have now worked in the learning disabilities service for 19 years there are always fresh challenges. NCH&C has a culture of warmth, friendliness and staff have a desire to do the job to the best of their professional ability, and overall a desire to always be patient centred.