Recite Me

Saying thank you for all you did in 2021


“As 2021 draws to a close, we’re reflecting on another challenging year. Our staff have all continued to go above and beyond to deliver an outstanding service with kindness and compassion. We have witnessed strength, resilience, and dedication in the most difficult of times, which has filled us with an enormous sense of pride and indeed humility.”

I’m asking our staff to be very proud of everything they have achieved this year because it’s easy to forget our accomplishments during hard times. It’s more important than ever to celebrate the incredible work our teams have undertaken. Here are just a few highlights:

“This is by no means an exhaustive list of the tremendous work that has and continues to go on across the trust. We could celebrate a thousand caring interactions every day as our staff continue to look after people locally in their homes and communities.

“This year we also experienced several leadership changes at NCH&C. We were delighted to announce that Carolyn Fowler, Director of Nursing and Quality, will stay with us in a substantive post as Anna Morgan continues her role at the Integrated Care System (ICS) in a permanent position.

“We said a fond farewell to Paul Cracknell, Deputy CEO, and more recently to our CEO, Josie Spencer. Both Josie and Paul led us through the start of this pandemic with exemplary professionalism and compassion.

“Looking ahead to 2022 – we will kick start the year with a new CEO. We are thrilled that Stephen Collman joins us on Tuesday 4 January. A new year and a new CEO brings fresh opportunities to clarify and strengthen our role in the local health and care system, and to further promote the work our dedicated teams do to look after people locally.

“Another thing that we’re particularly looking forward to about next year is introducing our new international nurses to the trust. We recently welcomed nurses from Nigeria, Ghana, and Cameroon, and will really benefit from the diverse experiences and skillset they will bring to the teams they join in the coming weeks. With further international nurses arriving in the new year, this is an exciting development for NCH&C.

“Individually and collectively we have all grown, innovated, learnt, and adapted again this year and thank you all to all our staff who have upheld our values, despite professional and personal pressure.  The continued support and determination of our staff and the people of Norfolk as we navigate through this pandemic means that NCH&C is well positioned to steer through the inevitable challenges of the next few months.”